Privacy Policy

1. Information We Collect

1.1 Information You Provide Directly

We collect information you provide directly to us, such as when you:

• Create an account or profile
• Use our mobile applications
• Contact us for support
• Participate in surveys or promotions
• Communicate with us

This information may include:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Profile information (age, gender, fitness goals, dietary preferences)
• Health and fitness data (workout logs, nutrition tracking, body measurements)
• Payment information (processed securely through third-party payment processors)
• Communications with us

1.2 Information We Collect Automatically

When you use our Services, we automatically collect certain information, including:

• Device information (device type, operating system, unique device identifiers)
• Usage information (features used, time spent, frequency of use)
• Log information (IP address, browser type, access times, pages viewed)
• Location information (if you grant permission)
• Cookies and similar tracking technologies

1.3 Information from Third Parties

We may receive information about you from third parties, including:

• Social media platforms (if you choose to connect your accounts)
• Fitness tracking devices and apps (if you choose to sync data)
• Analytics providers
• Payment processors

2. How We Use Your Information

We use the information we collect to:

2.1 Provide and Improve Our Services

• Deliver, maintain, and improve our applications and services
• Personalize your experience and provide relevant content
• Process transactions and send related information
• Provide customer support and respond to your inquiries
• Send technical notices, updates, and administrative messages

2.2 AI and Machine Learning

• Train and improve our AI models to provide better recommendations
• Analyze patterns in your data to offer personalized insights
• Develop new features and capabilities
• Ensure the accuracy and effectiveness of our algorithms

2.3 Communication and Marketing

• Send you promotional communications (with your consent)
• Provide information about new features and updates
• Conduct surveys and research
• Send important service-related communications

2.4 Legal and Safety

• Comply with legal obligations
• Protect our rights and prevent fraud
• Ensure the safety and security of our services
• Respond to legal requests and enforce our terms

3. Information Sharing and Disclosure

3.1 We Do Not Sell Your Personal Information

We do not sell, rent, or trade your personal information to third parties for monetary consideration.

3.2 When We Share Information

We may share your information in the following circumstances:

3.3 Aggregated and Anonymized Data

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you for research, analytics, and other legitimate business purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication systems
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider include:

• The length of time we need the information to provide our services
• Whether you have an account with us
• Whether we are subject to any legal obligations
• Whether retention is advisable for our legitimate business interests

When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights and Choices

6.1 Access and Portability

You have the right to access the personal information we hold about you and to receive a copy of that information in a portable format.

6.2 Correction and Updates

You can correct or update your personal information through your account settings or by contacting us.

6.3 Deletion

You can request that we delete your personal information, subject to certain exceptions for legal or legitimate business purposes.

6.4 Opt-Out

You can opt out of certain communications from us, including promotional emails, by following the unsubscribe instructions in our communications or by contacting us.

6.5 Data Processing Controls

You can control certain aspects of how we process your information, such as location tracking and personalized recommendations.

6.6 Exercising Your Rights

To exercise any of these rights, please contact us at support@isolabsllc.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

8. Children's Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. Third-Party Services

Our Services may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party services. We encourage you to read the privacy policies of any third-party services you use.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: support@isolabsllc.com

We will respond to your inquiry within 30 days.